How to install previous versions of your Creative Cloud apps

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 To retain your app preferences, uninstall the current version before installing the previous version. When prompted to preserve preferences, select Keep.

  • Open the Creative Cloud desktop app. (Select the  icon in your Windows taskbar or the macOS menu bar.)

    CCDA in windows taskbar

    Creative Cloud desktop app icon in Windows taskbar

     

    CCDA MAc

    Creative Cloud desktop app icon on macOS menu bar

     

  • Find the app you want to install, and then select the More actions icon  next to it.

    more actions

     

  • In the list that appears, find the app version that you want to install, and select Install.

    Install previous versions of Creative Cloud apps

     

    You are prompted to continue with the install. After you confirm, your app starts installing.

How to retain previous versions of your app with auto-update

When you install a new version of a Creative Cloud app, its previous version is removed by default. However, you can set a preference to retain the previous version.

 Enterprise users: If your organization has disabled auto-updates, the auto-update option is not available in the Creative Cloud desktop app.

  • Select the Account icon in the upper right of the Creative Cloud desktop app, and then select Preferences.

    Open Preferences

     

  • Select the Apps tab in the sidebar and enable the auto-update option.

    Enable auto-update

     

  • Find the app you are looking for.

  • Select Advanced Options, and disable the Remove previous versions option from the pop-up menu.

    Remove previous versions of an app

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